Cannot install Dual Ethernet Card driver

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dominic
Posts: 3
Joined: Thu Nov 08, 2012 9:12 am

Cannot install Dual Ethernet Card driver

Post by dominic »

Information:
fit-PC 2i computer
D2G-C2000-W 101229-1016
Windows 7 Pro. 32bit

The computer was received from your company in yesterday. All device were normal status.
I find out when plug to Ethernet port (anyone) and get wrong IP Address. (Our router is using DHCP).
So, I uninstall the driver and reinstall again.
After re-installation, windows show a Ethernet Card only and another cannot be showed. (the driver downloaded from your website: Install_Win7_7061_09202012)

Please help me how to solve it. Thanks!

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: Cannot install Dual Ethernet Card driver

Post by gabrielh »

Good Day

When you plug in the network cable to the "unseen" Ethernet port, do you see the LED activity on that RJ45 port?
Gabriel Heifets

Fit-PC2/3/IntensePC support.

dominic
Posts: 3
Joined: Thu Nov 08, 2012 9:12 am

Re: Cannot install Dual Ethernet Card driver

Post by dominic »

Thanks for your reply.
The "unseen" Ethernet Port is still no any LED showed. :roll:

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: Cannot install Dual Ethernet Card driver

Post by gabrielh »

I suggest you to RMA the unit. I am sorry for any inconvenience caused you by this issue
Gabriel Heifets

Fit-PC2/3/IntensePC support.

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