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Cancel an order ?
Posted: Tue Jun 23, 2009 5:10 pm
by Rootax
Hi all.
Simple question, how to cancel an order (if it's not already shipped) ?
Thx you
Re: Cancel an order ?
Posted: Tue Jun 23, 2009 10:17 pm
by irads
email your request to
sales@fit-pc.com with purchasing details.
Re: Cancel an order ?
Posted: Wed Jun 24, 2009 8:35 am
by Rootax
Ok thanks, i've done that yesterday
For the record, i'll still buy a fit-pc2, but from a european distributor, it will be faster.
The sales team will confirm that my order is canceled by answering my email ?
Re: Cancel an order ?
Posted: Wed Jun 24, 2009 9:28 am
by irads
Yes, and you will see the refund on PayPal.
Re: Cancel an order ?
Posted: Sun Jun 28, 2009 4:45 pm
by Rootax
Well, too late, UPS have the package now. It's ok, but the sales team should be faster at reading emails
Anyway, i assume you're doing your best, and i can understand that you're kind of overwhelmed by the Fit-PC2 success.
Re: Cancel an order ?
Posted: Sun Jun 28, 2009 9:10 pm
by irads
Sorry about that, our sales team is indeed very overloaded.
It is worth making special requests a week or more before expected shipping date.