lan port on facet card died (fitlet-XA10-LAN) - please help
Posted: Thu Aug 04, 2016 4:28 pm
It seems as though one of the lan ports on my facet card has died. My OS (linux) does not detect it anymore, and both lights on that port glow faintly when the fitlet is shutdown (while all other ports are completely off). I've switched cables out and tried to connect them to other lan ports, which work fine, so I've ruled out any cable faults. I've tried to follow the troubleshooting guide (http://fit-pc.com/wiki/index.php/Fitlet_Troubleshooting) but it doesn't solve the issue. The pc is on the latest bios revision and I've reset the bios to try to troubleshoot it, but have had no luck there either, so I've decided to file an RMA request 2 weeks ago. I have yet to hear back from anyone since, even after having the US sales office forward my request a couple of days back.
Can someone please help me?
Can someone please help me?