Search found 418 matches

by tamir
Tue Mar 10, 2020 10:53 am
Forum: Airtop3 Hardware
Topic: Quadro RTX 4000 8 GB - questions about the fan
Replies: 3
Views: 43677

Re: Quadro RTX 4000 8 GB - questions about the fan

The Airtop3's design is completely fanless even when configured with a GPU.
The discrete GPU's active cooling is stripped down and special mechanical design applied in order to thermally couple it to the side panel - successfully converting it to a passively cooled GPU.
by tamir
Tue Mar 10, 2020 10:46 am
Forum: General Airtop questions
Topic: Change of FACE module?
Replies: 1
Views: 21803

Re: Change of FACE module?

This is unfortunately beyond the customer's scope due to the Airtop's mechanical design, changing a FACE module require an advanced dis-assembly of the machine including the motherboard.
by tamir
Tue Mar 10, 2020 9:39 am
Forum: fitlet2 FACET Cards
Topic: USB controller on the FC-USB?
Replies: 1
Views: 20601

Re: USB controller on the FC-USB?

The FC-USB does not have its own controller, it uses Cypress USB HUB model CY7C65632 to utilize the SoC's USB controller.
by tamir
Sun Mar 01, 2020 9:39 am
Forum: fitlet2 hardware
Topic: USB 3 XHCI limited to 32 USB devices
Replies: 3
Views: 34771

Re: USB 3 XHCI limited to 32 USB devices

Please provide some examples of devices that you were not allowed?
What's the behavior of a device that doesn't work ?
Please provide machine's S/N and P/N as printed on the white sticker located at the bottom cover.
by tamir
Sun Mar 01, 2020 9:31 am
Forum: IPC2 BIOS
Topic: IPC2 mSATA SSD can not be detected in bios and OS
Replies: 3
Views: 16968

Re: IPC2 mSATA SSD can not be detected in bios and OS

I have reset the bios by press the button on main board.But the msata is not detected . I pluged a pcie-wlan card on the msata-pcie plot,set the bios setting to pice,OS can't detect the pcie-wan card. So ,I think there are someting wrong in the lastest bios,maybe some R&D guy should check this. :ro...
by tamir
Thu Feb 27, 2020 4:13 pm
Forum: IPC2 BIOS
Topic: IPC2 mSATA SSD can not be detected in bios and OS
Replies: 3
Views: 16968

Re: IPC2 mSATA SSD can not be detected in bios and OS

I've tried to replicate the behavior with a similar machine without success. Your IPC2 should automatically identify the mSATA device. If it doesn't please try to perform an RTC reset and see if that helps. Please see visit below to troubleshooting guide to perform an RTC reset: http://fit-pc.com/wi...
by tamir
Mon Feb 24, 2020 9:39 am
Forum: fit-PC4 faults and troubleshooting
Topic: only 2 of 6 USB2.0 ports work after recovery from suspend
Replies: 5
Views: 76827

Re: only 2 of 6 USB2.0 ports work after recovery from suspen

Please clarify if the below replication steps are correct on a fit-pc4 installed with latest Linux mint: 1. Machine has KB and mouse connected to any USB port. 2. Put the machine into sleep (suspend) 3. Wake up the machine via KB or mouse (works?) 4. Mouse doesn't respond at this point 5. Moving the...
by tamir
Thu Feb 20, 2020 4:41 pm
Forum: fit-PC4 faults and troubleshooting
Topic: only 2 of 6 USB2.0 ports work after recovery from suspend
Replies: 5
Views: 76827

Re: only 2 of 6 USB2.0 ports work after recovery from suspen

We're not familiar with such issue.
I'd suggest to see if re-installing the OS to its latest version may help:
http://fit-pc.com/wiki/index.php?title= ... _Mint_19.2
by tamir
Wed Feb 19, 2020 3:09 pm
Forum: IPC2 BIOS
Topic: IPC2 I5 4300 Haswell Bios Update
Replies: 1
Views: 7738

Re: IPC2 I5 4300 Haswell Bios Update

If you can't access the BIOS menu on the IPC2 at startup pressing F2, you could remove the storage device and it will automatically log into it.
by tamir
Mon Feb 17, 2020 4:27 pm
Forum: fitlet BIOS
Topic: fitlet-T BIOS Update?
Replies: 9
Views: 29856

Re: fitlet-T BIOS Update?

We're working to test 1866MHz memory modules but meanwhile we've tested 2x 4GB DDR3L 1600Mhz (PC12800) using RAMMon which reports maximum clock speed 800Mhz and maximum transfer speed DDR3-1600. We'll report back once tested with 1866MHz modules. We found that there is inconsistency in the operatio...

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