Search found 49 matches

by hwmartin
Tue Mar 11, 2014 2:11 am
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

I thought I'd follow up with my experience. I ordered a Corsair 16GB kit that was certified to work with the MintBox 2 by CompuLab (PN: CT2CP102464BF1339). I installed the memory and it works just as expected. The temperature of the memory actually exceeded that of all the other brands I had tried d...
by hwmartin
Sat Feb 01, 2014 7:49 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

irads wrote:I am sorry to hear MintBox 2 does not work with the memories you have. We can be quite confident after the replacement that there is no hardware fault in the specific unit you have.
Okay, thanks irads. I will purchase memory that has been certified compatible and see how it performs.
by hwmartin
Sat Feb 01, 2014 5:33 am
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

Hi irads, First and foremost, thanks for handling this issue so well. CompuLab staff have been incredibly helpful in coordinating the replacement. Sadly, the replacement unit suffers from the same issue. I have only tested with a 1.5V, 1333MHz kit (the PSD316G1333SK), and there has only been one DIM...
by hwmartin
Sun Jan 19, 2014 12:12 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

Crucial CT102464BF1339 Crucial CT102464BF160B ... - Damage to memory controller driver as a result of installing DDR3L irads, the above modules, certified to work with the MintBox 2 by Compulab, are DDR3L modules. - Mechanical damage to the socket due to repetitive insertion/removal of RAM modules ...
by hwmartin
Sat Jan 18, 2014 8:48 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

excl. the incompatible DDR3L irads, on the list of certified modules there is a DDR3L module. The Crucial is rated for 1.35V (DDR3L). JEDEC specifies that all DDR3L-capable modules must be compatible with DDR3 memory controllers (see JEDEC Standard No. 79-3-1A.01). Since the Crucial module is DDR3L...
by hwmartin
Sat Jan 18, 2014 3:16 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

First, you can return MintBox 2 for a refund if it does not live up to your expectations. Please visit http://www.fit-pc.com/web/support/rma/ for instructions. irads, thanks for replying. The instructions you linked to are for an RMA, which is to replace or repair a defective unit. They do not ment...
by hwmartin
Fri Jan 17, 2014 1:12 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

CompuLab, please advise me on where I can apply to return my MintBox 2 and receive a refund. I purchased the MintBox 2 for its advertised support of 16GB of memory. In summary: CompuLab specifications for MintBox 2 stating support for up to 16GB DDR3 1333/1600MHz RAM CompuLab representative indicati...
by hwmartin
Fri Jan 10, 2014 3:24 pm
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mint Box 2 memory errors with 8GB+ installed

Here's the memtest output. As you can see there appears to be a problem with 8GB DIMMs where bits are flipped during memory operations. This behaviour is consistent across multiple memory modules from different manufacturers. G.SKILL Ripjaws F3-1600C9S-8GRSL: http://i.imgur.com/4UDyUjf.jpg Patriot S...
by hwmartin
Wed Jan 08, 2014 2:35 am
Forum: Intense PC faults and troubleshooting
Topic: Mint Box 2 memory errors with 8GB+ installed
Replies: 23
Views: 35047

Re: Mintbox 2 memory errors with 16GB installed

I've been doing more testing and this is what I have found: 2GB DIMM (CompuLab installed memory): Hynix HMT325S6CFR8C-H9 (1333MHz, 9-9-9-24, 1.5V) Identifies as Hynex Semiconductor (Hyundai Electronics) in memtest86 No errors with single DIMM int slot 0 or slot 1 No errors with two DIMMs installed M...
by hwmartin
Sun Jan 05, 2014 6:54 pm
Forum: Memory
Topic: Known issues with dual channel memory mode?
Replies: 9
Views: 22330

Re: Known issues with dual channel memory mode?

supz, did the RMA resolve your issue? I'm experiencing the same behaviour with my MintBox 2.

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