Search found 418 matches

by tamir
Tue Mar 31, 2020 12:14 pm
Forum: FACET Cards
Topic: FC-SCG - CAN bus on Windows
Replies: 1
Views: 1299

Re: FC-SCG - CAN bus on Windows

Unfortunately there was a documentation fault we recently fixed, and Windows support for the FC-SCG on the provided link now states otherwise.
by tamir
Mon Mar 30, 2020 9:14 pm
Forum: WLAN and miniPCI-e
Topic: Wi-Fi DFS Channels issue
Replies: 3
Views: 1359

Re: Wi-Fi DFS Channels issue

According to our records, this machine was purchased from a distributor in the Netherlands.
We suggest to firstly consult the distributor regarding the machine's WiFi capabilities as different parts could have been assembled to the barebone machine initially sold.
by tamir
Sun Mar 29, 2020 4:01 pm
Forum: WLAN and miniPCI-e
Topic: Wi-Fi DFS Channels issue
Replies: 3
Views: 1359

Re: Wi-Fi DFS Channels issue

Please provide the machine's S/N and P/N as printed on the machine's bottom cover so that we can determine which WiFi module is installed on your machine
by tamir
Wed Mar 25, 2020 11:28 am
Forum: General Airtop3 questions
Topic: Boot issue after sudden power failure
Replies: 2
Views: 1190

Re: Boot issue after sudden power failure

It is best that you'll continue support with our official technical support - no one knows better than we do.

We received your email and will reply as soon as possible.
by tamir
Tue Mar 17, 2020 1:05 pm
Forum: fitlet2 hardware
Topic: Difference between USB3-ports?
Replies: 2
Views: 5690

Re: Difference between USB3-ports?

This could be a HW related issue.

Please contact us directly via the support mailbox for further assistance:
fitpcsupport@compulab.co.il
by tamir
Wed Mar 11, 2020 4:03 pm
Forum: fit-PC4 faults and troubleshooting
Topic: only 2 of 6 USB2.0 ports work after recovery from suspend
Replies: 5
Views: 16220

Re: only 2 of 6 USB2.0 ports work after recovery from suspen

We are trying to replicate the behavior described on a similar system, I'll reply back as soon as I we do.
by tamir
Wed Mar 11, 2020 12:44 pm
Forum: fitlet2 hardware
Topic: Understanding SSD compatibility issues, FITLET2ERR008
Replies: 3
Views: 11311

Re: Understanding SSD compatibility issues, FITLET2ERR008

Our R&D confirmed that taping the pins could work.
We are also studying if the issue can be addresses using a UEFI update. Once we have findings we will publish.
by tamir
Wed Mar 11, 2020 11:54 am
Forum: Airtop3 Hardware
Topic: Quadro RTX 4000 8 GB - questions about the fan
Replies: 3
Views: 16830

Re: Quadro RTX 4000 8 GB - questions about the fan

Unfortunately that is not possible. The full answer is available at the Airtop3's FAQ: https://fit-iot.com/web/airtop3-frequently-asked-questions/ It is possible to purchase the Airtop3 without a discrete GPU and then when required, to order a whole side panel with the GPU pre-assembled for an easy ...
by tamir
Tue Mar 10, 2020 2:06 pm
Forum: fitlet2 hardware
Topic: Understanding SSD compatibility issues, FITLET2ERR008
Replies: 3
Views: 11311

Re: Understanding SSD compatibility issues, FITLET2ERR008

Thank you for your inquiry.
I am consulting our R&D and will return to you asap.
by tamir
Tue Mar 10, 2020 1:54 pm
Forum: fitlet2 hardware
Topic: USB 3 XHCI limited to 32 USB devices
Replies: 3
Views: 8798

Re: USB 3 XHCI limited to 32 USB devices

Our R&D replied that there isn't EHCI controller on the fitlet2, only XHCI that appears to be the bottle neck according to logs provided here on this thread.

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